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Shipping & Returns

SHIPPING INFO

We pledge to ship your items by not later than 3 working days from receipt of payment. Most items however are shipped on the next working day after receipt of payment.

All items are shipped from Malta. The following minimum shipping and handling charges apply for pacakges not exceeding 40grams:

EU: €2.40

USA / Canada: €3.50

Rest of World: €4.50

Registered mail costs an additional €5.00. We cannot and do not accept responsibility for items lost or damaged in mail unless registered mail is selected and paid for.

As a limited time offer, we are offering free shipping by registered mail for orders exceeding €60.00 / GBP50.00 / US$78.00 or eqivalent.

CUSTOMS

International buyers please be aware of your countries import duties, taxes, etc. These fees are not included in the shipping cost or the cost of the item. Contact your local customs office for information on what fees may apply before bidding.

RETURNS

We want you to buy with confidence. We therefore offer a 14-day money back guarantee on all items, unless stated otherwise in the description as being sold as is , for the purchase price of said item. The following terms apply to returns:

1. Returns to be accompanied by a separate note (inside envelope) showing clearly the return number indicated by us to you prior to return shipping - otherwise returns cannot be processed and refund will not be issued.

2. Requests (prior to purchase) for Certification by The Philatelic Foundation, PSE or APEX or other entity approved by us will receive an extension of the time for a refund to 45 days. Certification expenses to be borne by buyer in any case unless otherwise previously agreed by us.

3. Any returns must be in the same condition as originally sent.

4. Shipping (both ways) to be borne by buyer.

5. Individual items can not be returned from sets or collections. Sets or collections of more than 15 items cannot be returned under any circumstances.

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